The desk manager in a retail automobile dealership is a key player. Because the car business is so management intensive nothing happens that you will not see, feel or touch. This page is about your responsibilities and duties. Before you pencil a deal your salespeople should know their responsibilites.
Let's get this out of the way right up front...
The sales desk must be manned at all times
Your job is a busy one and at times your duties require you to be other places. When you leave the desk make certain someone is there.
What qualities do you need to be a great desk manager?