Road to a Sale Steps
Use this list of the road to a sale steps as an easy to follow guide. Click on the step to learn its importance as you go from saying hello to service after the sale.
Step 1- Meet and Greet How can something this simple mess up so many?
Step 2- Fact Finding Get all the facts before you move ahead
Step 3- Sell From Stock Sell what you can see, don't see what you can sell.
Step 4- World Class Walkaround Can your customer see themselves using the car?
Step 5- Trade Evaluation An appraisal isn't part of your job,a proper evaluation is.
Step 6- Get Seated and Relaxed When's the last time you took inventory of your working environment?
Step 7- Trial Close You can't close if you never opened.
Step 8- Get a Commitment Here's where the superstars start to shine
Step 9-Negotiate Are you selling floor mats or a car?
Step 10- Proper Turn to F&I Who are these guys, anyway?
Step 11- Proper Delivery Don't ruin a great experience.
Step 12- Follow up and Ask for Referrals You want to work smarter and not harder, right?
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